FAQ
I have a question about my order
Please contact us if you have any concerns about your order so we can work to resolve any issues!
I have a question about shipping
Click here for information about shipping and delivery times
I have a question about Jewel Beetles
Click here for information about Jewel Beetles and how we source their elytra for my jewelry!
I have a metal allergy, is your jewelry safe to wear?
Short answer: maybe!
We strive to have our jewelry be accessible to everyone, and as a result almost everything we use for jewelry is labelled as hypoallergenic. However, we know that there are varying degrees of sensitivity, and varying degrees of truth to some labels. As a result we cannot currently 100% guarantee no allergic reaction will occur.
If you are sensitive, we do suggest avoiding our open bezel pendants at this time. Our earring components and custom wire pendants however should be safer as they use more reliably pure materials and we have had a great success rate with previous customers trying them out!
As always, if you have a question or concern please contact us! We will gladly work with you and your allergy needs!
How are you reducing your environmental impact as a business?
We strive to make a positive difference in the world around us, rather than a negative one! From limiting how often we operate a vehicle, to choosing materials that are more gentle on our environment (both in the production and disposal ends), we believe in doing whatever we can to ensure the planet is healthy for generations to come!